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    Archived pages: 9 . Archive date: 2013-08.

  • Title: Make your site user friendly. Tools & advice for usability testing.
    Descriptive info: .. Customer login.. Our Tools.. About us.. News.. Contact.. Design Patterns.. Best Practices.. We help to make your site User Friendly with Tools & Advice.. UserPlus Advisor: Run an expert review.. UserPlus Tester: Test with real users.. Get your usability score.. The Advisor Tool.. A Usablity expert at your fingertips!!.. Evaluate the user friendliness of your site.. Use early design concepts existing sites.. Get an objective Usability score.. Run your own usability expert reviews now.. Continue.. The Tester Tool.. Test your site with real people!.. Easy to setup (no techies needed).. Get objective and comparable results.. Real User feedback on executed tasks.. Measure, see and read how visitors use your site.. Services: Let us help you out.. Need advice or a helping hand?.. Support in your Usability project.. Find experts to improve your site.. Run your remote Usability tests.. We have an answer to your Website Usability problem.. How your site will improve with UserPlus.. Measure and improve.. The UserPlus Tester gives you.. real-time insight.. in your visitors  ...   a nice cup of coffee and a researcher next to them? Think again.. People behave differently if they are behind their own computer, browser, keyboard.. Real users don't live in labs.. Use the UserPlus Tester tool.. for real results.. But I don't have a problem.. You only need a handfull of users to be sure you don't have a problem.. Fixing a problem early on will save lots of money.. The only way of being sure you don't have a problem is testing.. Early.. Often.. No IT setup required.. None.. Our UserPlus Tester records on top of the users default browser.. We capture flash pages, secure https pages.. ,.. No issues with different operating systems or browsers.. You see the result the same as the user sees it.. UserPlus RIP.. Try the UserPlus tools.. You are a UX expert or website manager? Start measuring and discover the possibilities to improve your online business.. Follow us.. Twitter.. Newsletter.. Privacy Statement.. General conditions.. Glossary.. Thanks to Flanders Investment and Trade..

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  • Title: Test your site with real people. Get evaluation & Usability Score | Userplus
    Descriptive info: Our Tools and services.. Tester.. Test your site's most important tasks with real people.. Can they use the site? Were they satisfied? Is your site performing better than your competitor?.. Create a test, invite participants.. Simple as that.. No technical setup.. Just define the tasks, and send an invite to some people.. You can even ask him a few simple questions on the task (Did he find it difficult? Was she satisfied?.. ).. Measure & See what your users do.. Each test you set up gives you valuable insights:.. - What's the average task time?.. - How many people succeeded?.. - Are they satisfied?.. - Where did they click?.. All features.. Advisor.. The Advisor helps to evaluate a website's Usability with  ...   list with easy yes-no questions.. Complete the list, and get your Usability score.. For Designers, Developers and Site Owners.. Designers.. use it in a pré-sales, or to proof their own usability skills.. Developers.. compile a usability checklist for their pages.. Site owners.. use it to evaluate their site.. or to challenge the designer developer above.. Services.. You can not solve all your problems yourself.. Because you're too busy.. Or because it gets complicated.. Let us help you out.. We use a wide scale of tools to get your problem fixed: Questions about navigation? Struggling with your Web Analytics? Usability questions.. Let us know!.. We would be glad to help you.. or get someone in your neighborhood to give you a hand..

    Original link path: /our-tools/
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  • Title: Evaluate the usability of wireframes, designs or screenshots | Userplus
    Descriptive info: You list functional requirements, but no usability requirements?.. You find it difficult to evaluate the designs for your new website?.. You find it difficult to share knowledge within your company?.. The UserPlus Advisor helps you to evaluate designs objectively and efficiently according to international standards.. Use early designs.. You only need an image to get started! You can use.. wireframes, early designs, first sketches or screenshots.. and evaluate the usability of your site from the start.. Usability checklist.. Tag your designs with screenelements and get.. a design specific checklist.. Improve the user friendliness of your site based on international guidelines.. Get a usability score.. Simply answer the questions in the checklist and get a.. usability score.. for your site.. Use Usability knowlegde.. Share and re-use usability knowledge within your team.. Make efficient use of.. guidelines, design patterns and best practices.. Objective & measurable.. Evaluate designs objectively,  ...   the Advisor to match all kinds of images with requirements.. Use your own set of (internal) requirements in the Advisor e.. g.. style guide, seo,.. Challenge your designer.. Use the Advisor and.. demand a minimum score.. before approving a design or website delivered by your designer or developer.. Advisor Benefits.. The Advisor helps you to objectively evaluate the user friendliness of your website or designs.. This evaluation results in a checklist and a usability score that can be easily shared within a team or company.. The Advisor creates a checklist by connecting a library with requirements and an image.. We can help you to create or implement your own set of guidelines.. If you don't have the time to evaluate your site yourself we can do it for you.. or direct you to an expert in your neighborhood.. Just.. contact us.. with all questions you might have!..

    Original link path: /our-tools/advisor/
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  • Title: Web usability testing software: test the usability of your website | Userplus
    Descriptive info: UserPlus Tester.. You ask your designer for a good looking site.. You ask a developer to code it.. You ask a copywriter for good text.. Why don't you ask the User?.. The UserPlus Tester let's you measure and see how people use your site.. Free trial.. : test measure your usability for free.. Easy to set up, Easy to use.. UserPlus Tester is an online tool.. No installs, no setup, no tech department needed.. Just create an account, make a test and start testing (and learning!).. Visual feedback.. Follow how your test participants solved the task in a step by step view:.. each URL change and each click are captured with a screen shot.. Look through their eyes.. UserPlus records on top of the user's default browser.. So.. you can see it as they experience it.. (their screen size, their CSS problems, their errors.. and that's a big advantage !..  ...   to measure.. how many users succeed in the given tasks.. Or can they do it in a realistic time ?.. Measure satisfaction.. If they succeeded.. did they think of it as an enjoyable experience? Or is their something else you wanted to ask in the pré-test survey?.. Benefits.. Improving and optimizing your website is a continous process of testing, measuring and changing.. The UserPlus Tester allows you to test frequently and efficiently.. You can use the Tester to see how users behave on the website of the competition.. Measuring the usability allows you to find out how many users really encounter the problems found.. We can help you find participants for your tests.. If you don't have the time or want assistance with setting up a test.. You cannot solve the problems you found yourself.. Contact us.. and we will help you or connect you to an expert in your neighborhood..

    Original link path: /our-tools/tester/
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  • Title: Let us help you solve your usability problems. Advice & solutions | Userplus
    Descriptive info: UserPlus Services.. Did you knew about the.. 1/5/10 rule?.. Testing wireframes costs you.. the price of 1 test.. Testing and modifying your designs cost.. 5 times as much.. Testing, modifying your finished and coded site costs about.. 10 times as much.. We fix your Usability problems.. Doubts about your navigation structure.. People leaving your forms.. Usability discussions with designers devlopers? Maybe we can help you out.. We measure, We Go Remote.. We are strong believers of measurable usability.. With remote tools.. That's the only cost efficient and fast way to gather actionable data from your users.. Web Analytics.. Are you sure your Google Analytics is well used? Still measuring visitors and glad about a good pageview day? You should be translating your website main goals in a actionable dashboard..  ...   your users which features your new site should have? We can set up remote surveys to get you that info.. example: Your site structure.. A failing site structure can be tested.. Let your users perform a card sort test.. We set up a test, and analyze the results.. We'll give you the items they understand, and those who are misplaced.. Remote Expert Reviews.. A lot of Usability problems can be solved with an expert review.. Let us do a remote review of your site.. You'll be amazed what that can do to your Google stats.. You are measuring your site, no?.. And more.. Still have problems which are not listed here? We are sure to find a solution.. Or somebody who can help you out.. Drop us a mail..

    Original link path: /our-tools/usability-services/
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  • Title: Customer login | Userplus
    Original link path: /split/
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  • Title: How we collect & protect information | Userplus
    Descriptive info: This privacy policy sets out how UserPlus uses and protects any information that you give UserPlus when you use this website.. UserPlus is committed to ensuring that your privacy is protected.. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.. UserPlus may change this policy from time to time by updating this page.. You should check this page from time to time to ensure that you are happy with any changes.. 1.. What we collect.. We may collect the following information:.. Name and job title.. Contact information including email address.. Demographic information such as postcode, preferences and interests.. Information about how you use our software in order to improve our service.. Other information relevant to customer surveys and/or offers.. 2.. What we do with the information we gather.. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:.. Internal record keeping.. We may use the information to improve our products and services.. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.. From time to time, we may also use your information to contact you for market research purposes.. We may contact you by email, phone, fax or mail.. We may use the information to customise the website according to your interests.. 3.. Security.. We are committed to ensuring that your information is secure.. In order to prevent unauthorised access or disclosure, we have put in  ...   data is removed from the system.. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.. You can choose to accept or decline cookies.. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.. This may prevent you from taking full advantage of the website.. 5.. Links to other websites.. Our website may contain links to other websites of interest.. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.. You should exercise caution and look at the privacy statement applicable to the website in question.. 6.. About your personal information.. UserPlus will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address.. We will promptly correct any information found to be incorrect..

    Original link path: /privacy-statement/
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  • Title: Terms of use, Fees & Payment, Copyright | Userplus
    Descriptive info: These Terms and Conditions and professional practices are valid for all our quotations, work instructions, contracts and deliveries, unless expressly agreed otherwise in writing.. By accessing or using any part of the website of UserPlus, you agree to become bound by the terms and conditions of this agreement.. Responsibility of Users.. If you operate an account or a website, contribute to an account or a website, post material to the website of UserPlus (‘Website), post links on the Website, or otherwise make material available by means of the Website (any such material, Content ), you are entirely responsible for the content of, and any harm resulting from, that Content.. That is the case regardless of whether the Content in question constitutes text, graphics, an audio file, or computer software.. By making Content available, you represent and warrant that:.. the downloading, copying and use of the Content will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark or trade secret rights, of any third party;.. if your employer has rights to intellectual property you create, you have either (i) received permission from your employer to post or make available the Content, including but not limited to any software, or (ii) secured from your employer a waiver as to all rights in or to the Content;.. you have fully complied with any third-party licenses relating to the Content, and have done all things necessary to successfully pass through to end users any required terms;.. the Content does not contain or install any viruses, worms, malware, Trojan horses or other harmful or destructive content;.. the Content is not spam, and does not contain unethical or unwanted commercial content designed to drive traffic to third party sites or boost the search engine rankings of third party sites, or to further unlawful acts (such as phishing) or mislead recipients as to the source of the material (such as spoofing);.. the Content is not obscene, libellous, hateful or racially or ethnically objectionable, and does not violate the privacy or publicity rights of any third party; and.. you have, in the case of Content that includes computer code, accurately categorized and/or described the type, nature, uses and effects of the materials, whether requested to do so by UserPlus or otherwise.. If you delete Content, UserPlus will use reasonable efforts to remove it from the Website, but you acknowledge that caching or references to the Content may not be made immediately unavailable.. Without limiting any of those representations or warranties, UserPlus has the right (though not the obligation) to, in UserPlus sole discretion (i) refuse or remove any content that, in UserPlus reasonable opinion, violates any UserPlus policy or is in any way harmful or objectionable, or (ii) terminate or deny access to and use of the Website to any individual or entity for any reason, in UserPlus sole discretion.. UserPlus will have no obligation to provide any refund of any amounts previously paid.. Fees and Payment.. By selecting a paid service you agree to pay UserPlus the monthly or annual subscription fees indicated for that service.. Payments will be charged on the day you sign up for a service and will cover the use of that service for a monthly or annual period as indicated.. Service fees are not refundable.. Non-payment of an invoice on the due date lawfully incurs interest without any prior notification, determined on the basis of the reference interest rate increased by seven percentage points and rounded up to the next half percentage point.. The reference interest rate is defined as the interest rate applied by the European Central Bank for basic refinancing transactions, as well as additional compensation fixed conventionally and without abatement at 10% of the invoice amount due with a minimum of 100 Euros.. All judicial and extra-judicial costs of collection are for the account of the defaulting debtor.. Responsibility of Website Visitors.. UserPlus has not reviewed, and cannot review, all of the material, including computer software, posted to the Website, and cannot therefore be responsible for that material’s content, use or effects.. By operating the Website, UserPlus does not represent or imply that it endorses the material there posted, or that it believes such material to be accurate, useful or non-harmful.. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content.. The Website may contain content that is offensive, indecent, or otherwise objectionable, as  ...   Your use of the Website grants you no right or license to reproduce or otherwise use any UserPlus trademarks.. 7.. Changes.. The Website, including without limitation all content there available and these Terms and Conditions, may be changed at the sole discretion of UserPlus and without notice.. You are bound by any such updates or changes, including but not limited to those affecting these Terms and Conditions, and so should periodically review these Terms and Conditions.. 8.. Warranties of UserPlus.. Your purchase is backed by a 100% satisfaction guarantee.. If you decide during the first 30 days that the service of UserPlus isn’t right for you, we’ll refund 100% of your money.. Eventhough UserPlus will have no liability or responsibility for any damage to your computer system or data that results from the download or use of the services of UserPlus.. 9.. Limitation of liability of UserPlus.. Except as otherwise expressly stated, in no event will UserPlus be liable to you or any other party for any direct, indirect, special, consequential or exemplary damages, regardless of the basis or nature of the claim, resulting from any use of the Website, or the contents thereof or of any hyperlinked website including without limitation any lost profits, business interruption, loss of data or otherwise, even if UserPlus is expressly advised of the possibility of such damages.. 10.. User General Representation and Warranty.. You represent and warrant that your use of the Website will be in accordance with the UserPlus Privacy Policy, with these Terms and Conditions, with any applicable laws and regulations, including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the Netherlands or the country in which you reside, and with any other applicable policy or terms and conditions.. 12.. Indemnification.. You agree to defend, indemnify and hold harmless UserPlus and its respective directors, officers, employees and agents from and against any and all claims and expenses, including legal fees, arising out of your use of the Website and Service, including but not limited to out of your violation of any representation or warranty contained in these Terms and Conditions.. 13.. Termination.. We may terminate your right to use the Website at any time and without notice.. We will terminate your right to use the Website if you violate any of these Terms or any other policy posted on the Website.. 14.. Cancellation.. The term of your subscription will automatically renew for additional terms of the same length as your initial subscription term or, at our option, on a month-to-month basis until you cancel the service.. You are responsible for payment of all outstanding balances accrued through that date in accordance with article 2 of these Terms and Conditions.. You may cancel your subscription at any time by notifying UserPlus by registered letter.. Your cancellation will become effective on your next cycle date which is the next month anniversary of your initial activation date (i.. e.. , if you activated your subscription on January 15th and cancel on April 1st your subscription will end on April 15th).. A cancellation fee of an extra month may apply.. Contant and jurisdiction.. These Terms and Conditions, any access to or use of the Website will be governed by the laws of Belgium.. All disputes without exception fall under the jurisdiction of the Courts of the district in which the Supplier’s enterprise is based.. If any part of these Terms and Conditions is held invalid or unenforceable, that part will be construed to reflect the parties’ original intent, and the remaining portions will remain in full force and effect.. A waiver by either party of any term or condition of these Terms and Conditions or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof.. The entire or partial nullity of any one article of the present Terms and Conditions may in no way affect the validity and applicability of the other articles.. You may only assign your rights under these Terms and Conditions to any party that consents to, and agrees to be bound by, the terms hereof in writing.. UserPlus may assign its rights under these Terms and Conditions without condition.. These Terms and Conditions will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns..

    Original link path: /General-conditions/
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  • Title: Get in touch for more about usability tools, services. | Userplus
    Descriptive info: Let us know if you have any questions or remarks concerning our tools, services, website or anything else.. Just drop us a line and we will get back to you as soon as possible.. Your Name (required).. Your Email (required).. Your Message.. Userplus bvba.. Antwerp.. Belgium.. info@userplus..

    Original link path: /contact/
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    Archived pages: 9