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    Archived pages: 270 . Archive date: 2013-10.

  • Title: 2013 ENRICH Group Registration - American Academy on Communication in Healthcare
    Descriptive info: Print to Page.. Edit This Favorite.. Name:.. Category:.. Share:.. Yes.. No, Keep Private.. 2013 ENRICH Group Registration.. Course Structure.. Continuing Ed.. Units.. FAQs.. Daily Schedule.. Course Content.. Hotel Information/.. Local Attractions.. 2013 Supporter Packages Available!.. Skillful communication to improve healthcare outcomes, safety, and.. patient experience.. June 21-25, 2013 at the University of North Florida in Jacksonville, FL.. REGISTRATION OPENS MONDAY, JANUARY 7, 2013.. EARLY BIRD DEADLINE: SUNDAY, MARCH 31, 2013.. Groups of 5 or more people from the SAME institution receive a.. discount of 10%*!.. *NOTE:.. In order to qualify for the group registration rate, you MUST register.. at least 5.. individuals from the.. SAME.. institution.. In order to receive the.. early bird rate.. for your group members, payment (check, money order, Visa or Mastercard) MUST be received by March 31st.. If you submit your registration forms by March 31st, but fail to pay your invoice by then, you will NOT receive the early bird rate for your group members.. Instead, you will be charged the regular rate.. Click on the image below to download the  ...   of their invoice by email.. 5.. Invoices can then be paid by check, money order, Visa, or Mastercard.. Checks and money orders should be made payable to AACH and should be mailed to:.. AACH.. Lexington, KY 40515.. If paying by credit card, please contact Jessica Whitehead at 859.. 9190 to process your credit card payment.. ↓.. For more than 30 years, AACH has focused on the complex topic of medical communication and relationship-centered care to improve the quality of patients’ experience of care.. The research is very clear that communication and relationship issues are critical to patient care and have multiple influences on outcomes.. Communication and relationships have been demonstrated to have an impact on patients’ experience of care, improved patient adherence to treatment regimens, clinical outcomes and quality, patient safety, teamwork, cultural sensitivity and reduce medical malpractice risk.. Support provided by Mayo Clinic Florida and the University of North Florida.. Remember Me.. Forgot your password?.. Haven't registered yet?.. 4/17/2013.. Now Accepting 2013 DocCom Curriculum Award Applications.. Featured Members.. CONFERENCES.. Forum.. ICCH.. On-site Communication C.. ourses..

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  • Title: American Academy on Communication in Healthcare
    Descriptive info: 2013 ENRICH-Jacksonville, FL.. Filter by Response.. All.. No.. Maybe.. Event Details.. Registration List: 2013 ENRICH-Jacksonville, FL.. All RSVPs.. Richard Alfuth.. Mayo Clinic Health System Eau Claire.. Membership: Membership.. RSVP Comments: N/A.. Attending: Yes.. Sandra Argenio.. Mayo Clinic Florida.. Peter Barnett.. Self-employed.. James Bell.. Daemen College.. A.. Bergstrom.. Mayo Clinic-Rochester (retired).. Tammy Beyfus.. Deborah Boeff.. Steve Borowsky.. Park Nicollet Clinic.. Sandra Broeren.. Community Home Health and Hospice.. Laurie Brown.. Bosotn University Family Medicine.. Anne Carr.. Boston Medical Center.. Paul Chang.. Sea Coast Orthopedics.. Calvin Chou.. VA Medical Center/UCSF.. Carol Chou.. University of Pennsylvania.. Robert Cohen.. Beth Israel Deaconess Medical Center.. JULIE CROSSON.. Boston University School of Medicine.. Nuala Crotty.. Henry Ford Health System.. Cynthia Danner.. Timothy Davlantes.. Katharine De Caire.. McMaster University, Dept of Family Medicine.. Romeo Devera.. Kelley Dillon.. Henry Ford Hospital and Health Network.. Anne Doyle.. Pamela Duke.. Drexel Univ College of Medicine.. Ajani Dunn.. Auguste Fortin.. Yale University School of Medicine.. Sally Fortner.. University of New Mexico School of Medicine.. Laura Freilich.. Michigan State University.. Katrina Fritz.. LVHN.. Emily Frosch.. Johns Hopkins University School of Medicine.. Virginia Garcia.. Mary Ann Gilligan.. Froedtert & The Medical College of Wisconsin.. Timothy Gilligan.. Cleveland  ...   Memorial Medical Center.. Joshua Keith.. Frances Kennedy.. Mayo Florida.. Kathleen Kieran.. University of Iowa Hospital & Clinics.. Ellen Kolton.. Heather Laird-Fick.. Ryan Laponis.. UCSF.. Jenni Levy.. St.. Luke's Hospice.. William Maples.. Mission Health System.. Dorothy McDaniel.. Dinnette Medina.. Lehigh.. Kara Myers.. Katherine Nelson.. Dennis Novack.. Drexel University College of Medicine.. Carolyn O'Brien.. Mary O'Connor.. Andrew Oldenburg.. Kenneth Olson.. Retired.. Franklin Ortiz.. Lehigh Valley Health Network.. Sai-Hong Ou.. University of California Irvine.. Sally Ann Pantin.. Theodore Pappas.. Glenda Pauw.. Galen Perdikis.. Kenneth Peterson.. Univ of Massachusetts - GSN.. Anna Prest.. Jeff Rabatin.. Mayo Clinic-Rochester.. KATHERINE REYES.. Henry Ford Hospital.. Virginia Reynolds.. Craig Roth.. General Internal Medicine, VA Medical Center.. Marla Rowe Gorosh.. Matthew Russell.. Boston Univ Medical Center.. Leilani Salimone.. Ingeborg Schabort.. McMaster University.. Sheira Schlair, MD, MS.. Montefiore/Albert Einstein School of Medicine.. Brenda Shaffer.. B.. C.. Shauver.. Roberta Sherman.. The Polyclinic.. Amy Ship.. Jennifer Siegel.. Julie Simkins.. Wheaton Franciscan Healthcare.. Stuart Sprague.. Anderson Family Practice Center.. Molly Thompson.. Teresa Veneziale.. Peter Vermeir.. Ghent University Hospital.. johan viljoen.. Niagara Health System.. Kay Werhun.. Maysel White.. Healthcare Quality & Communication Improvement, LL.. Amy Windover.. The Cleveland Clinic.. Darryl Woods.. Stroger Hospital of Cook County.. Daniel Yip..

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  • Title: ICCH 2011 - Presenter Information - American Academy on Communication in Healthcare
    Descriptive info: ICCH 2011 - Presenter Information.. Share.. |.. ICCH Home.. Schedule.. View Abstracts.. Plenary Speakers.. Presenter Information.. Continuing Education.. Pre-Course.. Supporters.. Hotel Information.. Chicago Area.. Oral Presentation.. Oral abstract sessions will be 90 minutes long, with four presentations followed by 30 minutes of discussion amongst the entire group.. Each presenter will be allotted a maximum of 20 minutes: 15 minutes for their presentation plus five minutes for clarifying questions and answers.. The moderator in each oral presentation room will prompt you to keep you on time.. We strongly encourage all presenters to practice their presentation ahead of time.. Computers and LCD projectors will be available to support PowerPoint.. Please plan to arrive at the room scheduled for your presentation at least ten minutes before the session is to begin.. Workshop.. Workshops will run for 90 minutes.. They must be interactive and begin with a statement of specific learning objectives.. Toward the end of each workshop, participants will be encouraged to tell the group the key point(s) they will take home for reflection and possible implementation.. Flipcharts, markers and a projector will be available in each room.. Please plan to arrive at least 10 minutes before your presentation.. If you would like to provide handouts, please bring 20-25 copies for your workshop.. If you are interested in having your workshop evaluated, please bring enough of your own evaluations and collect  ...   poster printed and sent to Northwestern for you!.. Northlight Color.. , located near Chicago, can print your poster and send it to Northwestern, so you don't have to worry about traveling with your poster.. Please email your art file and credit card information to.. Debbie.. viti@northlightcolor.. Information needed for credit card: number, expiration date and security code.. Pricing.. :.. Poster Size - 46" x 34" = $49 (3'10" x 2'10").. Shipping is an additional $6.. 00.. The deadline for providing artwork to Northlight is Wednesday, October 12.. If you have any questions or if you need a quote on another poster size, please call Debbie at (847) 434-5110 or (866) 922-4700.. Interest Group.. Gathering of individuals with similar interests and needs for sharing of ideas and/or resources or to initiate or continue collaborative work (established groups are welcome).. Symposium.. Each symposium will be 90-minutes long.. The session is designed to capture a coherent set of three-five individual presentations that center on one theme.. An important asset of a symposium is that it places individual experiences or research results in a broader context and allows time for interaction between the presenters and discussion amongst the group.. The person who submits the symposium proposal should consider inviting colleagues from different countries to provide an international perspective.. The symposia abstract should be submitted as one single abstract for the whole symposium..

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  • Title: 2013 ICCH tEACH Pre-Course - American Academy on Communication in Healthcare
    Descriptive info: 2013 ICCH tEACH Pre-Course.. Pairing with Colleagues.. Abstract Presenters.. Pre-Course.. Host Venue.. Montréal Area.. Organized by: In cooperation with:.. International Conference on Communication in Healthcare.. September 29-October 2 ,2013.. Montréal, Quebec.. tEACH Train the trainer Curriculum development course.. Saturday, September 28th: 9am-6pm.. Sunday, September 29th: 8am-3pm.. Registration Fee: US$575.. The 'Curriculum Development in Communication Skills Teaching' course.. Due to the limited number of participants for this pre-course, be sure to register early!.. This course is directed towards teachers of health professionals (for example medical students, nurses, physiotherapists, doctors) who wish to develop a new curriculum or extend an existing curriculum.. We are aware that different institutions in different countries will have varying resources in terms of available teachers, simulated patients and technology and take this into account in helping you.. Please note, this course is.. not.. about facilitation skills or learning experiential communication skills teaching.. The course will be highly interactive and participant centered and will enable individual participants to formulate concrete plans for the future.. The focus is on how to develop a curriculum suitable to the healthcare setting the participant operates within.. The course looks at what to include in the curriculum and how to deliver, and evaluate the curriculum.. The course combines large group interactive sessions presenting theory and concrete steps in developing curricula with small group sessions where participants work on their individual curriculum development needs.. As a result of this pre-course participants will be able to:.. - apply educational theory to designing communication skills curricula.. - understand how to ensure learners master an increasing range of skills.. and retain them over time.. - select and organize the core content of the communication curriculum.. tailor contenttotheir learners' needs.. - select appropriate teaching  ...   in 70% of UK schools as well as around the world.. He has conducted communication skills teaching seminars throughout the UK, in Europe and N.. America.. Marcy Rosenbaum.. is Professor of Family Medicine and Faculty Development Consultant in the Office of Consultation and Research in Medical Education at the University of Iowa Carver College of Medicine.. and.. longstanding Co-Chair of the tEACH Teaching Committee as well as current U.. S.. Elected Representative for the European Association for Communication in Healthcare.. She has been actively involved in research and teaching related to clinician-patient communication and med ical education for over 20 years and has facilitated communication skills workshops in Europe and the U.. She also directs several comprehensive faculty development programs at the University of Iowa and is one of the primary faculty members for the UI Masters in Medical Education Degree Program.. Previous Feedback on this course:.. The course has been rated very highly by participants:.. 1) Would you recommend this course to a colleague? Average rating: 4.. 7.. (scale: 1 disagree 5 strongly agree).. 2) Would you sign up for another tEACH course? Average rating: 5.. 0.. Further written comments about course strengths:.. - Magnifique! Observing masters at "facilitating” was inspiring.. - It was an example of how large group can be used actively.. - Different perspectives and different development needs.. Some ideas and problems come to light I hadn't considered.. - Thank you to the facilitators for being flexible and learner centered!.. That was the hidden curriculum.. - Very nice, learned a lot; inspiring;.. - Talking out practical solution/Being part of other solutions/ Seeing more easily the different steps to go through.. NOTE: There is a maximum of 12 attendees for the tEACH pre-course..

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  • Title: 2013 ICCH VR-CoDES Pre-Course - American Academy on Communication in Healthcare
    Descriptive info: 2013 ICCH VR-CoDES Pre-Course.. NOTE: There is a maximum of 20 attendees for the VR-CoDES pre-course.. Coding Cues and Concerns with VR-CoDES.. Sunday, September 29th: 10am-4pm.. Since 2003 the "Verona Network on Sequence Analysis”, composed by a number of EACH members coming from eight European countries (Belgium, England, Germany, Italy, , the Netherlands, Norway, Scotland and Switzerland, and) and from USA has met to study emotional sequences in medical communication.. As a result a consensus statement was published in 2011 in PEC1,2 with a description of a new coding scheme, the Verona Coding Definitions of Emotional Sequences (VR-CoDES).. The coding scheme classifies patient expressions of implicit and explicit negative emotion or concern and health provider responses to these expressions.. Trainers:.. Lidia Del Piccolo.. a.. , Arnstein Finset.. b.. , Gerry Humphris.. c.. Department of Public Health and Community Medicine, Section of Clinical Psychology, University of Verona, Italy.. b.. Institute of Basic Medical Science, Faculty of Medicine, University of Oslo, Oslo, NO.. Health Psychology, Bute Medical School, University of St Andrews, St.. Andrews, UK.. Objectives of the workshop:.. · Prepare new  ...   the coding scheme and the coding criteria adopted in the VR-CoDES.. ·.. The second phase will be practical, with the presentation of some interviews that will be coded by participants with the feedback of the experts.. The transfer of the coded data from raw data sheet to computer record will be explained.. An example of data analysis and interpretation of findings will be presented.. Delegates are expected to have registered with the VR-CoDES coding schemes on the EACH website.. http://www.. each.. nl/verona-coding-systems.. and to bring the manuals and training materials with them to the course.. References.. 1 Del Piccolo L, de Haes H, Heaven C, Jansen J, Verheul W, Bensing J et al.. (2011) Development of the Verona coding definitions of emotional sequences to code health providers' responses (VR-CoDES-P) to patient cues and concerns.. Patient Education and Counseling.. , 82, 149–155.. Zimmermann C, Del Piccolo L, Bensing J, Bergvik S, De Haes H, Eide H et al.. (2011) Coding Patient Cues And Concerns In Medical Consultations: The Verona Coding Definitions Of Emotional Sequences (VR-CoDES).. Patient Education and Counseling, 82, 141–148..

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  • Title: 2013 ICCH Hotel - American Academy on Communication in Healthcare
    Descriptive info: 2013 ICCH Hotel.. Supporter Packages Available!.. The host hotel for the 2013 ICCH is the.. Hyatt Regency Montreal.. All ICCH activities will take place in the hotel.. 1255 Jeanne-Mance,.. Montreal, Quebec, CanadaH5B 1E5.. Tel: +1 514 982 1234Fax: +1 514 285 1243.. salesmtlrm@hyatt.. Hotel Rates.. ICCH participants will receive a special meeting rate of $195CAD per night plus taxes for single or double occupancy.. Those wishing to upgrade to the Regency Club level will receive a price of $245CAD/night plus taxes.. Hotel reservations will close on August 30.. Click HERE to book your room!.. Hotel Overview.. Experience hospitality with a distinct French flavour at Hyatt Regency Montreal.. Step into our newly designed upper and lower lobbies and enjoy the residential-feel of a cozy living room setting warmed by two fireplaces.. The proud recipient of a AAA Four Diamond Award, Hyatt Regency Montreal is a consistent favorite of business and leisure travelers.. Our stylish luxury hotel offers direct underground access to the Palais des.. Congrès (Montreal.. Convention Centre), as well as Chinatown, Old Montréal, Place des Arts (Performing Arts Centre) and the Metro transport system.. Explore centuries of history in.. Old Montreal.. Dine at one of the area's many restaurants.. Attend local events.. Long known as the "hotel of the festivals”, our ideally located downtown accommodation places you in the heart of Quartier des Spectacles from holiday fun to nightly distractions.. Savor a  ...   Deluxe granite bath with pampering Portico products.. Guest Services.. Hyatt Fast Board™ / PDA Express Check-in.. Wi-Fi / high-speed internet / Valet parking.. Concierge services / Multilingual staff.. On-site currency exchange / Shopping centre.. Dining Entertainment.. Saveur.. In-Room Dining.. Lobby Lounge Outside terrace bar (seasonal).. Activities.. 24-hour Stay FitTM fitness center.. Indoor pool / Sun Deck.. Sauna / Steam Room.. Massage Services / Yoga AwayTM.. Museum of Contemporary Arts / Performing Arts Centre.. Théâtre du Nouveau Monde/ Club Soda.. Ste-Catherine Street / Casino de Montreal / Latin Quarter.. Old Montreal / Complexe Desjardins Shopping Mall / Quarter des Spectacles.. Meetings Events.. More than 35,000 square feet of meeting space in 22 new renovated banquet rooms for up to 1,000 attendees.. Innovative catering for on-site and off-premise functions and events.. On-site meeting and wedding planners / On-site state-of-the-art AV.. Two large outdoor terraces and pavillion / tent.. Transportation.. 747 bus:.. The 747 bus line service runs 24 hours a day, 7 days a week, between the Montréal-Trudeau airport and the Gare d’autocars de Montréal terminal (Berri-UQAM métro station).. Travel time may vary between 45 to 60 minutes, depending on traffic conditions.. Wi-Fi service is available on most 747 buses.. The fare is C$9 (exact change, coins only, no bills) for unlimited travel throughout STM bus and métro networks during 24 consecutive hours.. More information is available here:.. stm.. info/english/info/a-747.. htm.. Taxi:.. Approximately C$35..

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  • Title: 2013 ICCH Venue - American Academy on Communication in Healthcare
    Descriptive info: 2013 ICCH Venue.. All ICCH activities will take place in the host hotel,.. Click.. HERE.. for information about the hotel.. Transportation Options..

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  • Title: 2013 ICCH Supporter Packages - American Academy on Communication in Healthcare
    Descriptive info: 2013 ICCH Supporter Packages.. The American Academy on Communication in Healthcare is offering promotional packages for a limited number of key supporters for 2013 ICCH.. Deadline: August 1st.. Click the image below to view the available supporter packages.. Please contact Lisa Thompson at.. lthompson@amrms.. or 859.. 9154 by August 1st for consideration as a  ...   or distributing health care goods or services consumed by, or used on, patients.. The ACCME does not consider providers of clinical service directly to patients to be commercial interests.. NOTE:.. · All materials and content must be pre-approved by AACH and the accrediting institution.. · Educational content cannot be influenced or altered by the supporter..

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  • Title: 2012 Forum- Flinders Pre-Course Workshop - American Academy on Communication in Healthcare
    Descriptive info: 2012 Forum- Flinders Pre-Course Workshop.. Forum Home.. Submit Abstracts.. Presentation Topics.. Flinders Pre-Course Workshop.. Providence Area.. Research Teaching Forum.. October 12-.. 14.. , 2012.. Providence, Rhode Island, USA.. *This program will be offered as a pre-course workshop and will be held on the following days and times:.. Thursday, October 11, 2012.. 9:30 am – 5:00 pm Flinders Program for Promoting Self-Management of Chronic Conditions.. Noon – 1:00 pm Lunch on Own.. Friday, October 12, 2012.. 7:00 am – 1:00pm Flinders Program for Promoting Self-Management of Chronic Conditions (Cont'd).. The course will be held at the Renaissance Hotel in the Capitol Boardroom on the 7th floor.. The course will be led by.. Krista Hirschmann, MA, PhD (AACH Faculty).. Krista is a Medical Educator at Lehigh Valley Health Network (LVHN) in Allentown, PA.. Her work focuses primarily on interprofessional development and education, particularly in Palliative Medicine.. She is the one of the developers and facilitators of the Palliative Medicine Scholars program, which is a relationship-based interdisciplinary learning community at LVHN.. She is also only one of three master trainers in North America for the Flinders Program, which is patient-centered approach for developing and supporting self management skills in people with chronic illnesses.. In addition, she introduced and has facilitated Schwartz Rounds at LVHN for the past 7 years and is now serving core faculty for the Professional Caregivers Plan for Resiliency program at LVHN.. Prior to working in health care, she was an Assistant Professor of Communication in the Penn State system and consulted with assorted social agencies on staff development.. She earned her doctorate from the University of South Florida where she worked with leading researchers in dialogue, narrative, systems thinking, health communication and organizational development.. She has worked with the American Academy of Communication in Healthcare since 2002 in the roles of faculty member, Co-Director for the Facilitator in Training program, and now the Vice President for Education.. A Communication Tool for Self-Management of Chronic Conditions:.. The Flinders Program.. What is the Flinders Program.. ?.. Flinders  ...   Flinders Program has a significant body of evidence-based data supporting its use, but remains relatively unknown to US audiences.. Flinders Website:.. flinders.. edu.. au/medicine/sites/fhbhru/self-management.. cfm.. or google "Flinders Program".. Why use Flinders?.. Financially, chronic disease makes up 80% of health care dollars spent, 91% of the prescriptions, and 4 billion dollars of avoidable admissions.. The Flinders Program is an evidence-based, patient-centered approach that offers a concrete and reimbursable approach to transforming practice, reducing readmissions and aligns with the national movement towards the Patient-Centered Medical Home by promoting self-management and interdisciplinary care.. All materials developed by Flinders Program FHBHRU Flinders University July 2010.. Assumptions of the Flinders approach.. The Flinders model assumes that if you help the patient uncover concerns, barriers, and goals important to them, and prompt the patient to address them in a realistic and organized way, you will facilitate a better quality of life, including improved medical outcomes.. Who should use Flinders?.. The Flinders model can be used by any qualified person (clinical or non-clinical) trained in the approach.. Any patient with a chronic condition could benefit from the interviewing process, though with limited resources, it is best directed towards those patients with multiple, poorly managed chronic conditions who are seen as high-ultilizers of services, and face either known or unknown barriers with adhering to medical care plans.. Users include primary care offices, pain management, palliative medicine, psychiatry, community health workers, drug, alcohol, and gambling addictions, diabetes,.. Is official Flinders training really necessary?.. In addition to licensing issues, in the training session many providers who believe they are already patient-centered, find that the Flinders model pushes their assumptions and practices in a new and unfamiliar direction ("I'll have to reprogram myself!").. The 2-day training sessions provide theoretical frames, opportunities for discussion, and a safe place to practice the nuances of the process with real patients while receiving feedback from trained facilitators.. After completing and submitting at least 3 care plans for approval (1 is completed during the training), you are certified to conduct Flinders interviews..

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  • Title: 2012 Forum Plenaries - American Academy on Communication in Healthcare
    Descriptive info: 2012 Forum Plenaries.. 2012 AACH TEACHING RESEARCH FORUM.. PLENARY SPEAKERS.. Plenary 1: David Metcalf, PhD.. Topic: Innovations in Medical Education.. New technologies + healthcare + education = Innovation.. From clinical decision support to CME to patient education and public health, options abound.. In this session, you'll see examples of mobile, virtual worlds, games and simulations that leverage Web 2.. 0 technologies to improve education and health.. Beyond fun and novelty, new blended learning models can speed performance, reduce cost and improve care.. David Metcalf, PhD,.. has more than 20 years experience in design and research of web-based and mobile technologies converging to enable learning and healthcare.. Recent efforts include the development of mobile technology strategies for Tufts University and University of Central Florida medical schools.. He combines an academic grounding and continued university involvement with a strong history of industry centered training and simulation, providing learning innovations for Google, Johnson Johnson, Microsoft, Tyco and many others.. As a research faculty member with the University of Central Florida’s Institute for Simulation and Training and head of the Mixed Emerging Technology Integration Lab, which he founded in 2006, Dr.. Metcalf continues to bridge the gap between corporate learning and simulation techniques and non-profit and social entrepreneurship.. Simulation, mobilization, mobile patient records and medical decision support systems, visualization systems, scalability models, secure mobile data communications, gaming, innovation management and operational excellence are current research topics.. Dr.. Metcalf frequently presents at industry and research events shaping business strategy and use of technology to improve learning, health and human performance.. He recently co-edited and authored mHealth: From Smartphones to Smart Systems for HIMSS.. Plenary 2: David Moen, MD.. Topic: Leadership in Challenging Cultural Times.. Moen will share the challenges he and his team have faced over the past 3 1/2 years as Fairview has promoted a care model and payment changes to drive more value to patients and the community.. The work started within the system embedding a team‐based model in primary care and along the way has engaged specialists in helping reduce unnecessary variation in high cost conditions.. To be successful the community must now be effectively engaged as most of our individual and community's health is determined by our lifestyle and social and environmental factors.. This challenge requires us all to think differently about our health and wellbeing.. David Moen, M.. D.. ,.. is principle in a health care strategy and physician leadership consultancy based in Stillwater, MN.. Moen worked within the Fairview Health System in Minneapolis for 25 years as an emergency physician and physician leader.. Over the last  ...   develop together a relational perspective on teamwork and interprofessional care.. We will begin with a practical exploration of Jody Hoffer Gittell's theory of Relational Coordination with its three hallmark qualities of high-performing teams: shared goals, shared knowledge and mutual respect.. It shows us that to be effective team members, we need a contextual understanding of our own work, knowing how it fits into the larger whole of the work process and how it affects the work of others.. But how do we get this knowledge? What kinds of conversations are required? How do we overcome the power relations that typically keep us from talking about this? What kinds of "microstructures” (meeting practices, conversational formats, rituals) might help? This is more than just respect and good listening; this is the ‘how' of teamwork.. Anthony Suchman, MD, MA, FACP.. is a practicing internist, health services researcher, consultant, and Clinical Professor of Medicine at the University of Rochester.. For the past 20 years, his work has focused on organizational behavior in healthcare – how the values expressed in everyday administrative processes and leadership behavior affect healthcare quality.. He founded and led an integrated delivery system for 5 years and subsequently, after earning an MA in organizational change, established a consultancy focused on organizational change and leadership development in healthcare.. Major completed projects include transforming the culture (informal curriculum) of a medical school, helping a hospital achieve high performance with a relationship-centered culture, and founding an annual year-long institute on leading organizational change.. He has facilitated projects on strategic planning, culture change and process improvement for healthcare organizations across the US, in Europe and in Israel.. His second book, Leading Change in Healthcare (co-authored with David Sluyter and Penny Williamson) has just been published.. Jennifer Kaukeinen, RN, BS, MS-HSA.. is a Senior Coach / Consultant in the Healthcare Consultancy of the McArdle Ramerman Center in Rochester NY.. She has 25 years of experience in the clinical, operations, finance, human resources, and leadership spheres of healthcare.. In her senior management roles in a regional healthcare system, she led the transformation of care provider culture from transactional to relationship-based approaches.. Jennifer holds a Master of Science, Health Systems Administration from Rochester Institute of Technology and a Bachelor of Science in Nursing from Nazareth College of Rochester.. She has done post-graduate work in leadership coaching with the University of Rochester Warner Center / McArdle Ramerman Leadership Learning Collaborative.. She brings a strong understanding of global issues, trends and perspectives to work that spans the spectrum from the board level to tactical front line support..

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  • Title: 2012 Forum Workshops and Special Interest Groups - American Academy on Communication in Healthcare
    Descriptive info: 2012 Forum Workshops and Special Interest Groups.. WORKSHOPS AND SPECIAL INTEREST GROUPS.. Below is a list of Workshop and Special Interest Group topics that will be presented at the 2012 AACH Research Teaching Forum.. Click the image below for the detailed concurrent session schedule:.. Workshops.. Addressing the Religious Dimension of Patient-Practitioner Communication.. Authors: Lynn Stoller, Tannenbaum Center for Interreligious Understanding; Mark Fowler, Tanenbaum Center for Interreligious Understanding.. Applying Quantitative Sociolinguistics to Medical Consultations.. Author: Ashley Hesson, Michigan State University.. Care Team Huddles in the Patient-Centered Medical Home.. Author: Amber Crist, Cabin Creek Health Systems.. Challenging Conversations in Organ Donation.. Authors: Elaine Meyer, Monica Kleinman, Peter Weinstock, Robert Pascucci, and Robert Truog, Children's Hospital Boston.. Collaboration in Communication: Providing a United Front in Addressing the Patient-Family Experience Challenge.. Authors: Patricia Chambers, Cincinnati Children's Hospital Medical Center; Elaine Meyer, Children's Hospital Boston.. Exploring the Interface of Ethics and Communication in Prenatal Counseling: A New Pedagogical Approach.. Authors: Linda Zaccagnini, RN, MSN, Boston Children's Hospital, Stephen Brown, MD, Boston Children's Hospital, Elaine Meyer, PhD, RN, Boston Children's Hospital.. Evidence-based Patient-centered Interviewing.. Authors: Auguste Fortin, Yale University School of Medicine; Robert Smith, Michigan State University; Richard Frankel, Indiana University.. Family Members as Healthcare Team Members: Implementing a Family Involvement Menu in an ICU.. Author: Molly Federowicz,Johns Hopkins University; Rhonda Wyskiel, Johns Hopkins University; Kristina Weeks, Johns Hopkins University.. The First Year of a Four-Year Developmentally-Based Integrated  ...   Clark, DocCom.. Physician Well Being.. Authors: Jeff Rabatin, Mayo Clinic; Adamarie Multari, Mayo Clinic; Joseph Rabatin, Memorial Hospital of Rhode Island/Brown University School of Medicine; Dan Hurley, Mayo Clinic.. Professionalism Reconsidered: Exploring Priorities That Influence the Teaching of Healthcare Communication.. Authors:Janice Hanson, University of Colorado School of Medicine; Beth Lown, Harvard Medical School.. Public Speaking Advanced Life Support: Breathing Life Back Into Your Public Speaking Skills.. Authors: Jason Homme and Nathan Taggart, Mayo Clinic.. Scoring Home Runs: A Simulated Team Meeting to Improve Team Function.. Authors: Carole Warde, Greater Los Angeles VA Health System; Anthony Suchman, Healthcare Consultancy, McArdle Ramerman Center; Julie Crosson, Boston University.. Simulated Family Meetings with Patient Family Volunteers — A Program to Teach Doctors and Nurses Communication Skills and a Collaborative Relationship with Family.. Authors: Laura Rock, Beth Israel Deaconess Medical Center; Peg Hinrichs, BIDMC; Amy Sullivan, BIDMC, Nina Gadmer, BIDMC.. Teaching Communication Skills Through Inter-professional Simulation.. Author: Mitzi Scotten, University of Kansas Medical Center.. Writing the Physician's Tale: Sharing Stories and Publishing Your Narratives.. Authors: Elizabeth Rider, Harvard Medical School; David Hatem, University of Massachusetts Medical School; William Branch, Jr.. , Emory University School of Medicine; Shmuel Reis, Bar Ilan University Faculty of Medicine, Israel.. Special Interest Group.. Communication in Interdisciplinary Health Care for Children in Foster Care.. Authors: Sheela Rao, Children's Hospital Los Angeles; Jennifer Rafeedie, Children's Hospital Los Angeles; Suzanne Roberts, Children's Hospital Los Angeles..

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