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    Archived pages: 270 . Archive date: 2013-10.

  • Title: Laura Cooley, PhD - American Academy on Communication in Healthcare
    Descriptive info: Print to Page.. Return to List.. Laura Cooley, PhD.. Department:.. AACH.. Title:.. Director of Education and Outreach.. E-mail:.. Phone:.. 9199.. Remember Me.. Forgot your password?.. Haven't registered yet?.. 4/17/2013.. Now Accepting 2013 DocCom Curriculum Award Applications.. Featured Members.. CONFERENCES.. Forum.. ICCH.. On-site Communication C.. ourses..

    Original link path: /staff/details.asp?id=15075
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  • Title: Lisa Thompson - American Academy on Communication in Healthcare
    Descriptive info: Lisa Thompson.. Executive Director.. 859-514-9154..

    Original link path: /staff/details.asp?id=13413
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  • Title: Helping to Make Wise Choices in Shared Decision Making - American Academy on Communication in Healthcare
    Descriptive info: Edit This Favorite.. Name:.. Category:.. Share:.. Yes.. No, Keep Private.. Helping to Make Wise Choices in Shared Decision Making.. Share.. |.. INFO COMING SOON!.. Please contact Laura Cooley,.. Education Coordinator.. with all inquiries at.. lcooley@amrms..

    Original link path: /?page=SharedDecisionMaking
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  • Title: Stress and Emotion Management in Healthcare Environments - American Academy on Communication in Healthcare
    Descriptive info: Stress and Emotion Management in Healthcare Environments..

    Original link path: /?page=StressEmotionManage
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  • Title: Winter Course - American Academy on Communication in Healthcare
    Descriptive info: Winter Course.. More in this Section.. Agenda.. Committee.. Registration & Pricing.. The Local Sites.. Identity, Change and Challenge.. Who Am I and What Do I Stand For?.. AACH Winter Course 2012.. March 11 - 16, 2012 in Scottsdale, Arizona.. If you have already pre-registered for Winter Course,.. click here to pay your remaining balance.. by February 1, 2012.. As clinicians and medical educators, we care for patients and teach others how to do the same.. In doing our work, we strive to maintain the ideals of our profession.. Over time, how we practice and what we need to teach have grown more complex.. Patient care is changing; the processes we follow are different; new requirements are constantly challenging us.. Even how we work with others is evolving.. Some change we initiate, some arrives unbidden, and some is not welcome.. No matter what the change, new situations require us to think in fresh ways, modify our behavior, or relate to others differently, while we are always challenging ourselves to be our best.. In the midst of such flux and uncertainty, how do we define who we are and  ...   values? And how do we share this with our learners and colleagues?.. Our Winter Course this year takes place in the beautiful desert landscape of Scottsdale.. The theme of the course is change and how to respond and adapt to it in our lives in ways that are healthy and sustainable.. We will be working below the surface, tapping into the deep well within each of us, the underground well through which we are all connected.. The course will address change and our response to it in large group exercises, workshops and learning groups.. We have inviteda new facilitator to join us this year: John Schorling from the University of Virginia, who directs the UVA Mindfulness Institute.. We are also fortunate to have two returning facilitators: Amina Knowlan, MS, from the Matrix Leadership Institute and Maysel Kemp White, PhD, from the Lifespan Learning Institute and Healthcare Quality and Communication Improvement, LLC.. Full Tuition prices is $1,995.. Single rooms will have an upcharge of $190.. Balance of tuition will be due by Wednesday, Feb.. 1, 2012.. Login to pay your remaining Winter Course 2012 balance.. by February 1st..

    Original link path: /?page=WinterCourse
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  • Title: 2013 ENRICH Registration - American Academy on Communication in Healthcare
    Descriptive info: 2013 ENRICH Registration.. Course Structure.. Continuing Ed.. Units.. FAQs.. Daily Schedule.. Course Content.. Hotel Information/.. Local Attractions.. 2013 Supporter Packages Available!.. Skillful communication to improve healthcare outcomes, safety, and.. patient experience.. June 21-25, 2013 at the University of North Florida in Jacksonville, FL.. Registration closes June 14th.. Click.. HERE.. to register an individual.. to register a group.. Click here to see who else is coming to the course!.. Individuals:.. Physician - $ 2,195 early bird; $2,395 regular.. Other Health Professional - $1,995 early bird; $2,195 regular.. *AACH members save $700! Click.. to become a member for access to member pricing!.. Groups:.. Groups of 5 or more people from the SAME institution receive a.. discount of 10%*.. !.. Registration fee includes:.. Course tuition.. Some meals (See schedule).. Registration fee does NOT include:.. Lodging.. If you are applying a promo code, first select your method of payment, then type in the  ...   your group members, payment (check, money order, Visa or Mastercard) MUST be received by March 31st.. If you submit your registration forms by March 31st, but fail to pay your invoice by then, you will NOT receive the early bird rate for your group members.. Instead, you will be charged the regular rate.. HERE.. For more than 30 years, AACH has focused on the complex topic of medical communication and relationship-centered care to improve the quality of patients’ experience of care.. The research is very clear that communication and relationship issues are critical to patient care and have multiple influences on outcomes.. Communication and relationships have been demonstrated to have an impact on patients’ experience of care, improved patient adherence to treatment regimens, clinical outcomes and quality, patient safety, teamwork, cultural sensitivity and reduce medical malpractice risk.. Support provided by Mayo Clinic Florida and the University of North Florida..

    Original link path: /?page=ENRICH13registration
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  • Title: 2013 ENRICH CME - American Academy on Communication in Healthcare
    Descriptive info: 2013 ENRICH CME.. 2013 Supporter Packages Now Available!.. Physicians.. This live activity has been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint sponsorship of the University of Minnesota and the American Academy on Communication in Healthcare.. The University of Minnesota is accredited by the ACCME to provide continuing medical education for physicians.. This live activity has been approved for AMA PRA Category 1 Credit™.. Determination of exact number of credits is pending.. Nurses.. The University of Minnesota School of Nursing, Office of Practice, Partnerships and Professional Development, is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.. AAFP.. Application for CME credit  ...   been filed with the Florida Board of Social Work.. Course Objectives.. Upon completion of this activity, participants should be better able to:.. •Demonstrate fundamental relationship-centered communication skills (to include opening an encounter, gathering data empathically, setting an effective agenda, and collaborating on an action plan).. •Apply effective skills for facilitating relationship-centered inter-professional teams.. •Demonstrate improved leadership abilities related to self-awareness, visionary thinking, conflict management, and communications.. •Apply facilitation skills for learning communities/small groups utilizing relationship-centered communication skills to include appreciative practice, active listening, and effective feedback.. •Provide constructive individual feedback by creating an environment conducive to learning.. Fo.. r more than 30 years, AACH has focused on the complex topic of medical communication and relationship-centered care to improve the quality of patients’ experience of care..

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  • Title: 2013 ENRICH FAQs - American Academy on Communication in Healthcare
    Descriptive info: 2013 ENRICH FAQs.. REGISTRATION.. Q) What are registration fees for the 2013 ENRICH course?.. A).. Individuals.. Category.. Early Bird.. (Through March 31, 2013).. Regular.. (After March 31, 2013).. AACH Members.. Physican.. $1,495.. $1,695.. Other.. $1,295.. Non-Members.. $2,195.. $2,395.. $1,995.. Groups*:.. Groups of 5 or more people from the SAME institution receive a discount of 10%!.. *NOTE: In order to qualify for the group registration rate, you MUST register at least 5 individuals from the SAME institution.. Q) What does my registration fee include?.. A) Your registration fee includes course tuition and some meals (.. see schedule.. ).. Q) Is lodging included in my registration fee?.. A) No, lodging is NOT included in your registration fee.. Q) Is there a one-day registration fee if I do not plan on attending the entire conference?.. A) There are no lower registration fees if you cannot stay for the entire conference.. The full registration fee applies regardless of the duration of your stay.. Q) How can I register?.. A) To register an individual, click.. To register  ...   ezshuttle.. net/.. Reservations by phone:.. (904) 741-3740.. (866) 722-0111.. Available 6a-12a.. Book a round trip in advance and their "airport fee” of $5 per trip is waived.. 1-4 people $52.. 50 each way.. 5 or 6 people $13 per person each way.. Largest vehicle is a 6 passenger mini-van.. Willing to wait policy: if there is a slight stagger in flights for a small group, they track those flights and are willing to wait for group members to arrive for a single shuttle.. Bob’sMini-vans.. 1-2 people: $55 each way.. Up to 5 people: $55 plus $10 per person after 2.. Extra charges for services rendered before 6am or after 9pm.. *Their large group rate is $30 per person +15% gratuity (This is if more than 5 want to travel at a time.. They will be driven in separate groups).. Q) Where can I park?.. A) Venue details are currently being finalized.. Registrants will be notified by email with parking details as soon as they become available.. If you have additional questions, please contact..

    Original link path: /?page=enrich13faqs
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  • Title: 2013 ENRICH Daily Schedule - American Academy on Communication in Healthcare
    Descriptive info: 2013 ENRICH Daily Schedule.. Click the image below to download a PDF file of the Daily Course Schedule*.. *Subject to change.. ↓..

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  • Title: 2013 ENRICH Course Content - American Academy on Communication in Healthcare
    Descriptive info: 2013 ENRICH Course Content.. Keynote Speakers:.. Friday, June 21st, 2:00 pm: Gerald Hickson, MD.. "Promoting Professional Accountability: Dealing with Behaviors that Undermine a Culture of Safety".. Gerald B.. Hickson, MD is the Joseph C.. Ross Chair of Medical Education and Administration, Professor of Pediatrics and Associate Professor of Family and Health Systems Nursing at Vanderbilt University School of Medicine.. Dr.. Hickson joined the faculty of the Department of Pediatrics in 1982 and served six years as Vice Chairman of the Department of Pediatrics and Chief of Pediatric Outpatient Services for the Vanderbilt Clinic.. In 2003, Dr.. Hickson was appointed Associate Dean for Clinical Affairs and Director of the Center for Patient and Professional Advocacy.. In 2005, he was named Director of Clinical Risk and Loss Prevention and Chairman of the Self-Insurance Trust Committee.. Currently, Dr.. Hickson holds the additional roles of Assistant Vice Chancellor for Health Affairs and Associate Dean for Faculty Affairs.. Since 1990, Dr.. Hickson’s research has focused on why families choose to file suit, why certain physicians attract a disproportionate share of claims and how to identify and intervene with high-risk physicians.. His work has resulted in over 150 peer review articles and chapters; the development of PARS peer-review system and several educational initiatives to promote disclosure of medical errors and address behaviors that undermine a culture of safety.. Hickson currently serves as Chair of the Board of Directors of the National Patient Safety Foundation (NPSF) and as Chair of the Board of Professionals in Patient Safety (CBPPS).. He served as chair of the Quality Care Committee for the National Association of Children’s Hospitals and Related Institutions (NACHRI) and was a member of the American Academy of.. Pediatrics’ Committee on Quality Improvement.. Hickson received an award for Excellence in Research and Teaching from the Ambulatory Pediatric Association, the National Healthcare Patient Advocacy award from the Society for Healthcare Consumer Advocacy and the Vanguard Award for the Advancement of Patient Safety from the Doctor’s Company Foundation.. Hickson received a BS from the University of Georgia and MD from Tulane University School of Medicine.. He completed his pediatric residency and a fellowship in General Academic Pediatrics at Vanderbilt Children’s Hospital.. Satu.. rday, June 22nd, 8:45am: James Oberman, MD, FACS.. "Improving Communication and Teamwork: The Naval Hospital Jacksonville Experience”.. James Oberman, MD, FACS.. is a.. Summa Cum Laude/Phi Beta Kappa/Alpha Sigma Nu graduate of Boston College.. He graduated from Tufts University School of Medicine thereafter.. He completed his pediatrics internship at the Naval Medical Center Portsmouth, VA in 1997 Thereafter, he was trained as an undersea/diving medical officer by the US Navy, completing a tour with both the submarine force and the Explosive Ordinance Disposal Diving units.. He ultimately completed a residency in Otolaryngology at the Naval Medical Center Portsmouth, VA in 2006.. He has served in Okinawa Japan prior to his present assignment in Jacksonville, FL.. He is presently a Commander in the Medical Corps, US Navy, entering his 17th year of active duty service.. He is board certified by the American Board of Otolaryngology.. He was inducted as a Fellow, American College of Surgeons in 2011.. He served as the President of the Medical Staff, Naval Hospital Jacksonville, FL from March 2011 through August 2012.. He is currently the Navy Surgeon General Advisor and specialty Leader for Otolaryngology.. Oberman was trained by the Mayo Clinic in collaboration with UNF’s Center for Global Health and Medical Diplomacy as a Caring Communication in Healthcare course facilitator and is the Naval Hospital Jacksonville Course Director.. He has also been a TeamSTEPPS course instructor for the past two years.. Monday, June 24th, 8:45 am:  ...   of such an approach, a helpful model, the 5 Step Model, and several skills which aid in communication with patients and colleagues will also be introduced.. Using Motivational Interviewing to help patients change behaviors will also be practiced.. Time will be devoted in each session to practicing these skills in small groups with facilitation by members of the Academy.. "Leading the Way by Communicating for Accountability in a Culture of Safety”.. Leading the way by communicating for accountability in a culture of safety is a highly interactive workshop designed for executive or team leaders looking to strengthen their skills in communicating for accountability.. We begin the three part series with an experiential exercise where expectations are not clearly identified and this typically leads to a mishap.. We then explore what might have been a safer way to communicate expectation to prevent harm to a patient.. In the second session, we focus on using the ARTS dialogue skills (Ask with skilled inquiry, Respond with empathy, then Talk about your perspective in behavioral terms, and Seek collaborative solutions).. In the third session, we focus on using a safety algorithm to assess case studies for behaviors (mistake, at risk, or reckless) and determine the appropriate leadership action (consoling and education, coaching, or corrective action).. We conclude with the skill of ending a delegation and working on a case each person is currently struggling with in their current environment.. "Developing High Functioning Teams”.. In this series of workshops, we will explore the communication principles and practices underlying a culture of quality and safety in healthcare.. Effective communication is at the heart of every high functioning team and the skills can be learned.. Skills learned in these workshops can be adapted for any team you’re on – at work or at home!.. "Coaching for Successful Communication”.. Communication skills and professionalism represent high priority issues in medicine.. Coaching those individuals who are identified as requiring assistance in these domains can present a challenge.. This intensive workshop will introduce and provide opportunities to practice a model for coaching healthcare practitioners to achieve their potential in effective communication and professionalism.. Participants will strengthen their ability to coach effectively by (1) building skills related to forming strong coaching relationships, (2) diagnosing and assessing an individual’s specific needs, and (3) developing and implementing effective coaching strategies.. Key fundamental skills related to feedback, empathy and facilitating adult learning will be emphasized.. "The Art of Communication and the Electronic Health Record.. ”.. The introduction of the EHR has altered the relationship of health care provider and the patient during the visit; the patient may feel ignored while the provider stares at the computer screen.. Few people have studied the integration of excellent interviewing with real-time charting on the EHR.. In this series of workshops participants will learn to incorporate the EHR into the visit while maintaining a patient-centered care approach.. Patient centered skills have been shown to improve patient satisfaction, reduce malpractice suits and improve quality indicators in patient care.. All three will workshops will be experiential with hands on skills practice geared to the individual learner’s needs and learning objectives.. "Patient Safety and Outcomes: The role of communication in promoting the culture of.. safety”.. This workshop emphasizes the role of communication in patient safety on 3 levels- the individual relationship (patient-provider and colleague-colleague relationships), teams, and the institutional culture.. After reviewing data on communication as a primary root cause of adverse events, we will focus on skills to improve outcomes by building safety on all 3 levels.. Participants will have the opportunity use personal/team/institutional experiences to inform the workshop content and the experiential exercises..

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  • Title: 2013 ENRICH Hotel and Local Attractions - American Academy on Communication in Healthcare
    Descriptive info: 2013 ENRICH Hotel and Local Attractions.. The host hotel for 2013 ENRICH is the Jacksonville Marriott.. Jacksonville Marriott.. 4670 Salisbury Road.. Jacksonville, Florida 32256 USA.. Phone: 1-904-296-2222.. Fax: 1-904-296-7561.. Toll-free: 1-800-962-9786.. Hotel Rates Reservations.. ENRICH participants will receive a special meeting rate of 99USD per night for a standard room.. The ENRICH room block cut-off date is.. May 23rd.. to make your reservation within the ENRICH room block!.. (The group code: AACAACA should pre-fill in the "Special Rates" section of the room search on the far left of your screen.. Simply select your dates and number of rooms and guests, then proceed by clicking "Find" to make your reservation.. Marriott is updating some of the computer systems so it will only allow you to make.. 2 reservations max at a time ).. Hotel Overview.. This breathtaking Jacksonville hotel's accommodations are Florida Green Lodging Certified.. Premier among hotels near Jacksonville Landing, Marriott offers high-speed Internet, business center concierge services.. Our hotel's meeting space offers high-tech amenities, exceptional  ...   sq ft of total meeting space.. 1 concierge level.. Smoke-free Policy.. This hotel has a smoke-free policy.. Pet Policy.. Pets not allowed.. Transportation from airport to hotel.. Bob's Travel Service.. bobstravelservice.. com/.. (904) 241-1013.. Dining Local Attractions.. On site dining:.. · Bistro 202, a full service restaurant.. · The Lobby Bar.. Walking distance (2-3 minute walk).. · Dave Busters.. St.. Johns Town Center (5 minutes by car, 3 miles).. ·.. Bahama Breeze.. Bento Café'.. BlackFinn.. Cantina Laredo.. Capital Grille.. Cheesecake Factory.. Chipolte Mexican Grill.. J Alexander's.. Maggiano's Little Italy.. Mimi's Café.. Mitchell's Fish Market.. PF Chang's.. Ted's Montana Grill l.. The Grape.. Wasabi.. Whisky River.. · Jacksonville Municipal Stadium.. · University of North Florida.. · Tinseltown Movie Theater.. · Alahambra Dinner Theater.. · Adventure Landing.. · St.. Johns Town Center.. · Jacksonville Zoo.. · Jacksonville Ice Sports.. Augustine , America's Oldest City.. · Florida Theater.. · Veteran's Memorial Arena.. · Times Union Theater.. · Prime Osborne Convention Center.. · Baseball Grounds Home to the Jacksonville Suns..

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    Archived pages: 270